| Frequently
Asked Questions (FAQ) |
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| Q: |
How
can I install your software once I've downloaded it to
my hard drive? |
| A: |
If
you have installed an older version of this software,
before starting the installation make sure, that the C-Organizer
is not started.
Run the installation of the new version and follow the
instructions. |
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|
| Q: |
How
can I update C-Organizer or Advanced Diary to the latest
version? |
| A: |
If
you wish to keep your data from the older version then
do not uninstall the older version. In fact install the
newer version over the older version (i.e. install in
the same folder as the old installation). With this your
software is automatically updated whereas your data is
intact. |
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|
| Q: |
What
happens when the evaluation period ends? |
| A: |
After
30 days of evaluation, if you have not registered the
software, you will not be able to open the program. |
|
|
| Q: |
What
do I get when I register? |
| A: |
After
the registration, you'll get the registration key (serial
number), which will remove a time limitation. Also you’ll
get the unlimited technical support, all following updates
free of any charge and an opportunity to suggest to us
further upgrades of our software. |
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|
| Q: |
I
purchased C-Organizer. Do I need to pay again to upgrade
to the newer versions? |
| A: |
No.
All registered users of C-Organizer or another our products
don't need to pay for updates. All future updates are
FREE. Once purchased, the registration key is valid
for all future versions. |
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|
| Q: |
If
I upgrade the computer or reinstall Windows, will it be
necessary to register once again? |
| A: |
No,
simply enter your registration key again and nothing more. |
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|
| Q: |
I
lost my registration key. What should I do? |
| A: |
If
you are a registered user of C-Organizer or Advanced Diary
and for some reason your registration code won't work
or has been lost, please send a message to our support
service (support@CSoftLab.com)
specifying the details of your registration. You will
receive your registration code by e-mail free of charge
as soon as we verify your registration data. |
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|
| Q: |
I received an error message when try to open C-Organizer,
the program cannot open the database. |
| A: |
C-Organizer
and Advanced Diary requires the Microsoft MDAC v 2.6 or
later, installed on your PC. By default, this product
should be included into the Windows installation package.
Probably some files are damaged. Please reinstall the
Microsoft MDAC on your PC.
MDAC (v2.8) is available at microsoft.com (5427 K):
http://download.microsoft.com/download/c/d/f/cdfd58f1-3973-4c51-8851-49ae3777586f/MDAC_TYP.EXE |
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|
| Q: |
Do
you have the PDA version of your software? |
| A: |
No,
we do not have the PDA version of C-Organizer. But you
can synchronize your
C-Organizer Pro, including Appointments, Tasks and Address
book with your Pocket
PC or Palm
device
using CO Pocket PC Sync
or CO Palm Sync tools. |
|
|
| Q: |
Is
C-Organizer multi-user capable on a network? |
| A: |
Yes,
C-Organizer Professional is multi-user capable on a
network. All data can be shared in real-time. You can
be in your calendar at the same time as your assistant!
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|
|
| Q: |
Is
it possible to carry C-Organizer or Advanced Diary with
me in my "stick" drive from home computer to
work computer, etc? |
| A: |
Yes,
you can install C-Organizer or Advanced Diary directly
to the memory stick, USB drive or any other removable
device and then run the program directly from this device.
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|
| Q: |
Is
there a site with alternative dictionaries for the Spell-checker?
|
| A: |
Yes,
you can find more dictionaries here:
http://www.addictive-software.com/dicts.htm
Just unpack the downloaded files into the "...\Dictionaries"
folder. Then configure the Spelling Options.
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|
| Q: |
How
to uninstall C-Organizer?
|
| A: |
You
should exit C-Organizer before uninstall it. If you
close this program using the "X" button in
the upper right corner, C-Organizer will be minimized
to system tray. To completely exit this program please
use the "File - Exit" main menu item and then
uninstall C-Organizer via "Add or Remove Programs".
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| If
you cannot find an answer to your question here, please contact
us: |
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